Average Reviews:
(More customer reviews)I helped my wife set up this POS software for her retail store. We wanted barcoded inventory control and good integration with QuickBooks Pro (financial).
Despite the fact that we have a graduate degree in computer science, and experience with accounting, we spent many long nights fixing problems and bugs in this software. Our expectations were pretty low based on reviews we had read--but this software has been much worse.
To add insult to injury, you're constantly given pop-up ads trying to sell you additional Intuit features. Less insulting is the well known fact that some important features are disabled in the Basic software and you need to upgrade to Pro to do things like editing the layout of price tags.
If the software crashes on you (and I personally guarantee it will), and you call support, they will tell you you need to buy a support contract. When your system is down due to their incompetence, this is a big insult.
The software would be workable if it was stable. Intuit needs to halt adding new features to this software, hire a better software team, and just spend some time stabilizing the product. It is to flaky for production use. Here are maybe half of the bugs we have ran in to:
- Rename company file, rename back, deletes all your backups
- End of day Z-out and drawer count. choose Custom time period, choose time. That time becomes default for any subsequent "Today" Z-out reports. Drawer is off. If you run "Custom" again with correct time and date (today, 12-12), it then ignores the deposit so your drawer is off again next time you do a regular "Today" z-out drawer count.
- Warning about QBF has changed to new company file is not dependable--- we got our warning a week later after we noticed it ourselves and used QBF to compare the two files (which must have triggered the late warning--which was then triggered multiple times, clicking OK 3 times in a row still did not allow end of day financial data exchange to proceed--had to cancel and try again).
- Popup dialog "Problem: some of your changes are still being updated. Solution: Please wait for the dashboard to complete the update and try again". Cannot close POS, thus cannot reboot cleanly. May need to kill process.
- Credit card processing stopped working suddenly. multiple days of many hour calls with SW tech support in India did not resolve problems. Staff left our computer firewalls open, changed our company file and generally messed things up. Reconfigured all windows networking, killed POS SW, rebooted, and days later it started working again but cut out once and required another reboot.
- When entering credit card information manually, sometimes you can enter a voice auth. number and bypass network authentication, other times you cannot. Seems to depend on which order you click on fields in the GUI but it really works only randomly.
Click Here to see more reviews about:
QuickBooks Point Of Sale: Basic Version 8.0Move beyond the cash register. Intuit QuickBooks Point of Sale Basic 8.0 handles your day-to-day business by automatically tracking your inventory and customers--all you have to do is ring up sales.
How Intuit QuickBooks Point of Sale Basic 8.0 Can Help You
Automatically track inventory as you ring up sales Point of Sale automatically adjusts inventory figures every time you make a sale or return.
Track inventory accurately and effortlessly Record each shipment of merchandise you receive in your store, and Point of Sale automatically adjusts inventory figures with each sale or return, so you can keep the items your customers want on-hand without overstocking.
See what's moving, what's low, what's on-order Improve your cash flow by purchasing the right merchandise in the right quantities at the right time. See inventory levels for each item as you ring it up. Run reports with one click that show what you've got, what's hot, and what you need to reorder.
Instantly see where you stand on sales, inventory and more Get instant insight into your business with easy one-click reports. See what's selling, what needs restocking, and more
See your most important business information in one customizable view The dashboard gives you access to key business metrics at a glance--all on one screen. Now you can customize the dashboard to only show the information you're interested in. You can add, remove or modify reports; even change the layout and add additional pages.
Run reports quickly and easily Get the facts you need to make smarter buying decisions. Pre-designed report templates let you see what's selling and what's not. You can see levels of any or all inventory items and sort any way you like. Check sales by day, item, employee and payment type. And after customizing reports just the way you want them, you can "memorize" and recall them at any time.
Ring up sales fasterPoint of Sale makes ringing up sales a lot easier so you can keep your lines moving quickly.
NEW! Simple Sales Receipt View The new Simple Sales Receipt View provides a simple to learn and use interface designed specifically for the daily use of sales associates that do not need full access to Point of Sale. It features an "all in one" screen workflows, user friendly touch-screen and easy access to common tasks.
NEW! PIN Pad with Signature Capture The new PIN Pad with Signature Capture enables customers to sign for credit card transactions directly on the PIN pad. An electronic copy of the signature is recorded for later retrieval in case of contested charges, and the retailer enjoys improved security and reduced paper clutter. Requires an Intuit QuickBooks Point of Sale Merchant Service account.
Barcode scanning saves time and reduces errors Use our Bar Code Scanner to record items in sales receipts instantly--your inventory is automatically updated when the sale is completed. With Point of Sale, you can create bar-coded tags for everything you sell, ensuring you ring up the correct item and price--and keep your inventory up to date.
Process credit and debit card sales automatically Authorize credit card and PIN debit card purchases automatically--and collect tips on credit payments--as you ring up sales. All you need is Intuit QuickBooks Point of Sale and an Intuit QuickBooks Point of Sale Merchant Service Account. It's the only credit and debit card processing service that lets you record and authorize transactions in QuickBooks Point of Sale with a single swipe--no need to re-key data. It's the only credit and debit card processing service that lets you record and authorize transactions in QuickBooks Point of Sale with a single swipe--no need to re-key data.
Personalize your customer service View each customer's purchase history as you ring up sales, and suggest additional purchases based on past preferences.
Track customer information that matters By tracking your customers' email and shipping addresses, you have what you need to let them know about upcoming sales or new inventory from their preferred manufacturers. Enter your customers' credit card numbers or names as you ring up sales, and see their complete purchasing histories, as well as any additional information you've captured.
Easily communicate with customers Quickly generate letters to your customer and vendors! Intuit QuickBooks Point of Sale integrates with Microsoft Word so you can automatically create letters (from standard and custom templates) that are tied to customer orders, former receipts, purchase orders, vendors and more. Plus, you can also send letters to a pre-defined set of customers, for example your best customers, or those customers who have ordered over a certain amount from you.
Works with key products and services to help you run your store front Point of Sale integrates with services that help serve your customers better and products that help make your business run more smoothly end to end.
Process credit and debit card sales automatically Process transactions right in your QuickBooks Point of Sale software as you ring up sales. All you need is QuickBooks Point of Sale and an Intuit QuickBooks Point of Sale Merchant Service Account. It's the only credit and debit card processing service that lets you record and authorize transactions in QuickBooks Point of Sale with a single swipe--no need to re-key data.
Gift card service integration available Bring new and repeat customers into your store as they buy and redeem gift cards. Intuit QuickBooks Point of Sale Gift Card Service lets you offer this convenience without the hassles and risks of paper certificates. Just swipe the card through your credit card reader (sold separately), then enter the value. To redeem, swipe the card, then ring up a sale, and the balance is decreased automatically.
Easily transfer sales data to QuickBooks Accounting Software Use QuickBooks Point of Sale with QuickBooks Accounting Software to handle your business end to end--from managing inventory and ringing up sales to tracking finances and running reports. It's easy to set up: The first time you connect Point of Sale to the accounting software, the QuickBooks Connection Wizard walks you through getting everything set up correctly. When the two programs are linked, you can transfer inventory and sales data with the click of a button!
Get up and running quickly Answer a few questions in the simple Setup Wizard, import your inventory, customer and vendor lists from Microsoft Excel or QuickBooks Accounting software (sold separately), and you're ready to start ringing up sales.
Answer a few simple questions QuickBooks Point of Sale is so easy to set up that many retailers start ringing up sales the first day. Just answer a few simple questions about your business, enter your inventory, and you're ready to go.
Import items and customers from Microsoft Excel Import all of your customers, vendors and inventory items in one quick step from QuickBooks Accounting software or Microsoft Excel. Save hours of typing each entry by hand.
Learn by following examples in the practice file Have a question about a tricky transaction? Go into the practice file to see how it's done. We load this file with three months of sample data for an imaginary retailer. You'll find all types of transactions and situations to use as models for handling your own. You can also use the file to train new employees without putting your own data at risk.
Tutorials help you understand quickly Get up to speed fast with interactive, onscreen video tutorials that walk you through basic tasks such as accepting returns, creating sales receipts, and more.
Adobe Flash Player included QuickBooks Point of Sale includes Adobe Flash Player for quick viewing of video tutorials.
Click here for more information about QuickBooks Point Of Sale: Basic Version 8.0
