Microsoft Windows Vista Anytime Upgrade Pack with SP1 Review

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(More customer reviews)I just received my upgrade DVD today, only to discover that it only includes the 32-bit software. A small insert in the case gives a special URL (below) where you can go to order *free* alternate media. This allows you to get a copy of the upgrade on CD instead of DVD, or to get a 64-bit version of the upgrade.
I know what you're thinking...that you'll just order the alternate media now so that it will be ready to install once your upgrade DVD arrives with it's key. Sorry, you need your product key to order the 64-bit version. I went to the web page and entered my information, but it wouldn't process, so I had to call Microsoft directly. To my surprise, a real person (friendly and fluent in English) answered the phone immediately and was able to process my request. They are mailing me the 64-bit DVD which I was told would arrive within 3-10 business days. He explained that the new product keys being issued are not yet in their online system, so they have to be processed via phone.
I was not charged for the media, or for shipping.
[...]
If you're reading this, you probably know whether you need the upgrade or not, just make sure you allow yourself some extra time if you're currently running a 64-bit version of Vista Home Premium.
I'm giving this 4 stars. Would have been 5 stars if the DVD had included 64-bit versions. (Unfortunately nothing in the product description makes this apparent.)

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Item #: Q80523. The Windows Vista SP1 is an update to Windows Vista that addresses feedback from our customers. In addition to previously released updates, SP1 will contain changes focused on addressing specific reliability and performance issues, supporting new types of hardware, and adding support for several emerging standards. SP1 also addresses some management, deployment, and support challenges. Product Description: Microsoft Windows Vista Ultimate w/SP1 - product upgrade packageOperating System: Microsoft Windows Vista Ultimate SP1License Type: Product upgrade packageLicense Qty: 1 PCLicense Pricing: StandardLicensing Program: Microsoft Windows Anytime Upgrade Program (WAU)Upgrade from: Microsoft Windows Vista Home PremiumLanguage(s): EnglishMedia: DVD-ROMPackage Type: Retail Customers also search for: Discount Microsoft Windows Vista Ultimate W/SP1 - Product Upgrade Package, Buy Microsoft Windows Vista Ultimate W/SP1 - Product Upgrade Package, Wholesale Microsoft Windows Vista Ultimate W/SP1 - Product Upgrade Package, 0882224632331, CYA-00004, Software Licensing

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