Average Reviews:
(More customer reviews)Outlook is good and powerful and all that, but ACT 2000 can still do more. It has the ability to truly manage your business and help you identify trends among prospects and existing clients.
But don't judge it by how you feel about the program after the first three months only. If you want to use this software to its fullest, you need peace and quiet and uninterrupted time to set it up. The customizable fields make this yours, and that can slow you down on set-up.
The last company I worked for, we spent an inordinate amount of time trying to get the form of the database perfected before we started data entry. In retrospect, that is NOT the way to use ACT 2000. With my own company, we started by entering basic information about all (then) 275 prospects. We've only started with the customization now that we have a better feel for who we are and what we need.
If the people who will be using this contact management database are computer novices, you will need to send them to an all-day course. A database with its mail merges and all is not a word processor. Those employees will need someone who can communicate succinctly what the purpose of the software is.
But a good intermediate computer person should be able to figure ACT 2000 out on their own. It's largely intuitive, especially once it's already set up.
My gripes? As one of the first good contact management softwares out there (I loved the old DOS version), they could be light years ahead of Outlook. Instead, they are just slightly better.
And their support is not helpful at all, online or in person.
And, perhaps ONE day I will learn to love their funnel...
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See rebate details. ACT! 2000 is a tool for managing and growing your business relationships. It helps you to make contacts, build relationships, and get results. ACT! 2000 helps you track those details and tasks to better manage--and profit from--your relationships. Plus, ACT! 2000 lets you see every opportunity in your pipeline so you know whether to cultivate new business or close pending deals. You can then create easy-to-read reports that show you the bottom line.ACT! 2000 also includes expert sales assistance from Dale Carnegie Training, seamless integration with leading Microsoft products, and easy links between your desktop, laptop, and handheld PC that keep you productive--even on the road. You can even keep track of expenses so that all you have to do is print out your expense report when you return.Finally, ACT! 2000 helps you sell more with the edgiest Internet sales tools. Buy prospects that match your favorite customers and automatically fill in prospect and industry information--right from the Internet.
