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(More customer reviews)After reading reviews here and having many problems w/ Nero 9 program I tried Serif's MoviePlus X3. It worked great out of the box and easily burned 2 DVD's for me. After that I was asked to register the program at Serif's site- it shut the program down if i did not register. Once I registered I could not operate anything in this program: I consistently got a Runtime error that shut down the program. Tech support is online only, so I sent a detailed email to them: the Serif site says usually a 2 day reply to support requests. After 5 days I got a reply, but only after I sent an email to customer service complaining about not hearing from tech support. I followed the tech's directions to the letter (the tech told me I was his top priority and he'd be available to get this program running for me) only to get the exact same Runtime error message. 4 emails to "Dom", the Serif tech, have gone unanswered still from my first reply to him 7 days ago. So, I've spent $60 over 2 weeks ago on a program that doesn't operate, I've gotten no help from tech support or customer service and I can't return the product since it's been installed and registered. I've tried calling the Serif US office several times over the last week: no answer, no voice mail message, just endless ringing of the phone.
When I did get to burn a disc the program looked good- easy to follow and nice options for menus, etc. but now it's worthless after I did the required registration and 2 weeks of non- tech support or service.
At least the Marketplace merchant has offered to refund 1/2 the purchase price.... something they didn't have any obligation to do.
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Serif MoviePlus X3Start your movie projects by grabbing source video from your camera, from a file on your PC, from DVD - with great compatibility. Piece together your movie marvels without headaches. Edit your movies quickly and easily with powerful tools and unlimited creativity. Add polish and dazzle - fast - with a massive range of easy-to-use, customizable, professional video and audio effects. Share your video with anyone, anywhere. Get your video online with YouTube, fast. Save in all popular formats and even burn straight to DVD.MoviePlus X3 gives you:
Storyboard Mode
'How To' Guides
YouTube Upload
iPod & PSP Exports
Narration Recording
Built-in DVD Authoring
New Easier Interface
Amazing Special Effects
Title & Text Animation
Powerful Audio Effects
Improved Pan & Zoom
Accurate Scene Detection
Enhanced Media Pane
MPEG-4 Technology
New Text Styles Gallery
AVCHD Cam Support
Digital CD Ripping
Device Download Wizard
There's almost no limit to what can be achieved with MoviePlus X3 thanks to amazing flexibility and power.
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