Showing posts with label frustrating. Show all posts
Showing posts with label frustrating. Show all posts

Intervideo WinDVD 8 Platinum Review

Intervideo WinDVD 8 Platinum
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When I tried to load WinDVD 8 I received 18 error messages about not being able to load some .dll's. After it finshed loading I tried to run the program and it gave me an error message that it was unable to run the program. I tried to load this copy of WinDVD 8 on three different computers and all gave the same error messages. I downloaded a trial version from InterVido's web site and it loaded and ran OK. I contacted InterVideo about the problem and their service rep said it was a problem in the installer program that was on the CD. The InterVido service rep. said they had corrected the problem in the WinDVD 8 program that you can download from thier web site. This is a problem with InterVideo's WinDVD 8 CD and not with Amazon.com.
James Ellett


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Corel WinDVD 8 Platinum is the world's #1 DVD and video playback software-- Enjoy crystal-clear smooth playback of your standard and High-Def video and audio. Whether you're a movie buff frequent flyer or just like to watch video clips WinDVD 8 gives you the best digital entertainment experience.

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Adobe Premiere Elements 7 Review

Adobe Premiere Elements 7
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I am NOT a newbie to video editing, in fact I have been an avid user of Adobe Premier Elements for some time now...with ver. 4 being the most recent before the version 7 purchase. Let me get this out in the open, I was disgusted with Adobe PE7 at first because I was trying to edit and burn footage from my same old camcorders....footage that Adobe PE3 and 4 handled just fine. I have tried MULTIPLE projects now and have yet to be able to render or burn a DVD using the MP4 (avc H.264) footage from my Sanyo Xacti or my Samsung NV24HD. Even worse I cannot keep a project of any size open long enough to do any editing before the program gives me a "low on memory" warning and then crashes! Version 4 was crazy enough, as I was always sure to hit the "save" button many times while editing, but this version 7 is a joke for these formats. I can't even add the MP4 files to the time-line without it crashing. Now for the good part and why I give this release a 4 star. I was asked by a buddy to edit and burn some youth football footage from his newly acquired Canon HF10 with SDHC card. I was excited. Although I had no clue what an .mts file was Adonbe PE 7 not only recognized it and imported it quickly...but I proceeded to edit both video and audio (together and separately)as well as burn to a regular DVD (not BluRay). It was a great experience. The only reason I won't give this a 5 star is that Adobe still shows this PE7 program as being compatible with MP4 and I beg to differ as a user...but if you are going the direction I want to go, AVCHD and BluRay, etc...Adobe did something right in this category. I will add that while i am not a big fan of the GUI of Pinnacle Studio Plus 12 it has handled ALL of my format types without a problem. I am running Vista Basic on a Celeron 1.60Ghz processor (Dell Inspiron 530 desktop) with 4GB of ram.
UPDATE: Now that I have purchased my OWN Canon HF10 AVCHD camcorder (1080 high-def) Adobe PE7 is my go-to program for this type of footage. Again, it handles the AVCHD / .mts file format flawlessly. Check out my other reviews for some other programs I have tried like Corel VideoStudio X2 and Magix - Movie Edit pro 14. If you are going to be working with AVCHD, certainly any of the Canon HF series camcorders that put .mts on sdhc flash cards...then I believe Adobe Premier Elements 7 is the best option.

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PREMIERE ELEMENTS 7 WIN

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Nero Liquid TV Review

Nero Liquid TV
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EDIT: 9-27-2010 - I've been informed that Windows 7 is not supported and that development of the software has stopped, so now that I have Windows 7 this software is now completely useless to me.
EDIT: 9-JAN-2009 - I just got Verizon FIOS and a new cable box. Since the cable box is newer than the software, the software can't change the channel and is thus unable to record shows, so it is now a useless brick.
EDIT: 16-MAR-2009 - After waiting over two months for Nero to reply to my tech support email I decided to try again to fix the problem myself. I discovered after installing from the CD that it was upgrading to the new version as recommended by Nero that broke the software's ability to change channels on the cable box. This means that I can never upgrade the software to resolve such tasty issues as these problems covered in the release notes for the new version:
"Resolved error that deleted all recorded shows"
and
"Fixed system shut down when attempting to delete a show from Now Playing"
and
"Resolved Service Expired: Stuck on incorrect service message - Blocks access to application"
Furthermore, there's no way to delete a Season Pass, so once you've created it, you're stuck with it forever, even if the show is no longer on the air.
Yes, these are all critical failures that I can never have the fix for because upgrading the software makes it useless.
This software is utter garbage and Nero's technical support team is loaded with fail and useless.
I could call them on the phone if I wanted to pay $2 a minute to fix problems that are not my fault.
---
EDIT 19-MAR-2009:
Dear Josh,
thank you for your e-mail.
We were able to reproduce the problem in the meantime.
We are working full speed at a solution to this problem and will implement this in the next update of Nero LiquidTV.
Nero LiquidTV update page:
[..]
Sadly we have no means of offering a patch or a workaround to solve the problem in the meantime.
We apologise for the inconvenience.
Should you have any further queries, please do not hesitate to contact us again.
Best Regards
Sven Bolz
Nero Support
---
EDIT 21-MAR-2009
In their latest email response Nero's support team indicated that they do not have any intentions in the near future of releasing a product update to resolve the channel changing problem.
Given that the last update has been on the website for over six months and has not been pulled even though installing it completely breaks the software, I'm not looking forward to an update anytime soon.
Unfortunately because this product is sold as "software" it can't be returned to the store if it's been opened, so I have a $200 product that I can do nothing productive with other than throwing it in the trash.
EDIT: 29-MAR-2009
The problem with the IR blaster was fixed with a new release of the software. However, now none of the shows on TV match the guide, so I can't record any shows: Any show I schedule for recording is recorded at the wrong time. Also, all of the Guide data is wrong and the channel banner shows show info for a show that is not on at that time. Nero tried to fix the problem by pushing a lineup change but then the channel banner displayed NO INFO AVAILABLE on every channel.
EDIT: 07-ARP-2009
After 34 emails and over six months of waiting, I was given a Beta version of the Liquid TV software that displays the correct Guide data and records shows at the right times.
This resolves all of the issues I have been experiencing with the service. However, I discovered Tivo service cannot be transferred to LiquidTV so you have to cancel your Tivo account, which may result in an "early termination" fee. I also discovered that when I signed up for LiquidTV, the Tivo account was not automatically terminated so I was being billed for service I was no longer using.
I called Tivo to resolve the issue but the CS agent I spoke with refused to resolve the issue (cancel the account with no early termination fee and refund the double billed service). I had to request a supervisor and wait on hold for ten minutes. Then I had to explain the situation again to him, after which he resolved the issue.
The only remaining problem with the software is that the Tivo remote only works when the Liquid TV software has focus, so if you're browsing the web and you have the Liquid TV software going, you have to switch away from your web browser to the Liquid TV window before you can control the Liquid TV software with the remote.

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No other digital video recorder (DVR) offers the unique ease-of-use, personalized features, and flexibility of Nero LiquidTV. Thats because at the core of Nero LiquidTV is the Emmy award-winning TiVo service, which is always working to automatically find and digitally record the entertainment you want to watch, and to suggest related programming you might like to see.

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PDF Converter Professional 5.0 Review

PDF Converter Professional 5.0
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Scansoft products used to be decent products with strong support. That was before Nuance bought them out. Since capturing a basic monopoly on Voice to text, Text to Voice, scan to text, and PDF conversion, the company has grown arrogant, and less customer oriented than Microsoft at their worst. As one reviewer wrote, they charge you for customer support. The process goes something like this.
You visit the web page, and if you product is the current generation, or one prior, (it doesn't matter, current gen get treated no better)you have to enter in your license/product code, enter in your credit card number, and agree to be charged $9.95 for a totally useless email experience that only allows you access to their support page when you get a reply. My most recent experience involves Omnipage Pro, which has PDF converter and Creator built in. Omnipage Pro is such a slow and practicality useless program, that I uninstalled it after a week. However, a need came up where I needed a PDF converter, so I thought I'd load that part of the software.
I ran set up, used custom, had PDF creator and Converter installed leaving out the scanner software, entered in my key code, started the program, was asked if I wanted to activate the software, I did, however it wouldn't let me, telling me the license code was not valid. I attempted to find the problem/solution in their knowledge base, but don't bother, there is little if anything in there other than contact technical support.
So off to techincal support I went, only to discover that even for an installation problem, I had to pay. I did, after two days I got a response, telling me they needed my license code. As I'd had to enter it to get to the support page, this was irritating but I went to the webpage since they do no allow you to just hit respond. Entered in the key and two days later got another message telling me that my key code was for Omnipage Pro, not PDF converter. Gee, thanks for telling me that since I had to go to the Omnipage section to begin my initial inquiry.
I tried rewording my request, stating I have OmniPage pro, with comes with PDF creater and PDF Converter, and only wanted Converter to install, however it rejects my key code. Another two days pass, I get an emailed response telling me I don't have the proper code for PDF converter, mine is for Omnipage Pro. Again, I was grateful for the insight.
Back to the website, asked if there was anyway I could just install the portion of Omnipage that had the separate PDF. After more than a week passed, I get an email, telling me that I must install the entire program, register it, activate it, than I can uninstall the Omnipage pro leaving the PDF converter.
Following the instruction, I load the entire program, activate it, test PDF converter which works, go to add and remove, PDF creater and converter are listed separate from Omnipage,so I uninstall it per the directions of the last email. I go to use the PDF converter, it asks me if I want to activate it, (which I'd already done, but what the heck)it asks me for my key code, which I enter, only to get back a reply the key code I've entered is not valid.
Back to the website, explain the problem, and surprise, the response after two days is "your key code is not valid for PDF converter, only for Omnipage".
I give up, decide I'll just load the entire program and live with Omnipage taking up room. I install the entire program, enter the key code, asked to activate, which I do, only to get a message the key code is not valid as I've already installed Omnipage previously. Back to the webpage. set out the problem. A week goes by, I get a response asking me for the key code, and a screen shot, and a copy of the receipt. I supplied all, and am still waiting for a response.
My advice, stay away from all nuance programs. I've spent close to two hundred dollars for a Pro version of a product, received no free customer support, and after wasting more than two weeks, still have no product to run.


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Item #: Q45230. PDF Converter Professional 5, the only complete PDF solution designed specifically for business users, delivers everything you need to create, convert, and edit PDF files. Now you can create 100% industry-standard PDF files from any PC application, or convert PDFs into fully-formatted MicrosoftWord, Excel, PowerPoint, XPS, and Corel WordPerfect files.Additionally, you can fill and save online PDF forms with one click, or secure your PDF files by applying digital signatures or using drag and drop security settings. Using the intuitive interface, which places commonly-used functionality at your fingertips, you'll be a PDF expert in no time. PDF Converter Professional 5 truly delivers better PDF for your business. Product Description: ScanSoft PDF Converter Professional - ( v. 5 ) - complete packageCategory: UtilitiesSubcategory: Utilities - encoders / format convertersVersion: 5License Type: Complete packageLicense Qty: 1 userLicense Pricing: StandardLanguage(s): EnglishLocalization: United StatesPlatform: WindowsDistribution Media: CD-ROMPackage Type: RetailOS Required: Microsoft Windows XP 64-bit Edition, Microsoft Windows Server 2003, Microsoft Windows 2000 SP4, Microsoft Windows XP SP2, Microsoft Windows Vista, Microsoft Windows Vista (64-bit versions) Customers also search for: Discount ScanSoft PDF Converter Professional - ( V. 5 ) - Complete Package, Buy ScanSoft PDF Converter Professional - ( V. 5 ) - Complete Package, Wholesale ScanSoft PDF Converter Professional - ( V. 5 ) - Complete Package, 0780420118034, M109A-G00-5.0, Data Management Software

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