Tune Tools for iPod: Multi Media Edition Review

Average Reviews:

(More customer reviews)This product is a complete piece of junk. Not only did it not work on my Vista computer or my wife's iMac but also it doesn't have the features it claims on the box! I finally did get something to happen on a friends XP machine but in the end it screwed up my iPod. It told me that my iPod was damaged so I let it fix it. Well it fixed it all right, so good that the iPod had to be reformatted before it would play music again. Tech support is abysmal also, no answers from the emails I sent and the website just lists the product's requirements.
My specific issues with this product:
1)Can damage your iPod
2)It says it can edit and combine music files. This is an absolute lie. There is no functionality for this.
3)It does not work with the iPhone or iPod touch
4)Does not seem to work at all on Vista or Mac
5)Does not seem to work right on XPI previously purchased the first version of this product "Tune Transfer" from a bargain bin at CompUSA. When I got home it didn't work either but I thought it was because the software was old. That is why I bought this new version. Obviously not.
After my bad experience I did some searching on Amazon and found PD+Rescue for iPod Win/Mac. The reviews seemed generally pretty good so I purchased a copy from Amazon and after installation I can report that it seems to work very well on my Vista machine and on the iMac. It doesn't have the ability to edit sound files but it never claims that it can. It does work with the iPhone, iPod touch and the other iPods I tried. It also adds songs and playlists directly into iTunes (unlike Tune Tools) and has the ability to stop iTunes from erasing your iPod. Wish I had found PD+Rescue the first time.
In summary please DO NOT BUY Tune Tools (or any other software from Valusoft in my opinion.) The software does not work, has features on the box that don't exist in the software at all and they have non-existent tech support.

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