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This is the most cost-effective, user friendly program I have found for designing quick logos, letterheads and brochures, this latest version made more accessible because the extra disks are compacted into one. The program offers a great variety of images on every subject, with more available online (for an additional price). However, the greatest complaint is still unanswered...there is virtually no online help available when contacting Broderbund. If a program isn't backed up by online help, the user must consider this when buying the program in the first place. Of course, when I purchased The Printshop from a discount store, I had no idea of the difficulty in using online resources. On the other hand, the program is quite simple and self-explanatory, so there is little need for extra support.
There is an advanced drawing feature that I would like to learn, but the program help does little to guide me through the steps and I cannot navigate anything without some specific direction. Program designers don't seem to be aware of such elementary design flaws, assuming a base knowledge which may not exist. I bought a simple program because of my limited knowledge, expecting a certain degree of guidance through the basics. Broderbund's Printshop offers this assistance, but only to a very limited degree.
Whatever I have designed on my computer looks great on the screen, so this is a perfect program for anything that is directed toward screen resolution. This brings me to my second reservation, and it is considerable: when I have printed out the designs, the quality of print is pixilated and jagged, regardless of the fact that I adjust my printer to the highest resolution available, 4800 DPI. I have so far been unable to address this problem, which makes my designs virtually unusable in print. (Pixels per inch determine the quality of the print; the higher the number, the better the quality, but there does not seem to be any way, at least none that I have found, to fix this problem.) What Broderbund offers in simplicity is cancelled out by the printed quality.
I would be glad to reconsider my rating if anyone has suggestions for solving this rather critical design problem. I expect there are answers, but I certainly haven't found them via the Broderbund website. More customer support would be appreciated by anyone purchasing this product. Luan Gaines/2004.
Click Here to see more reviews about: The PrintShop 20
Print Shop 20 helps home artists expand their creative horizons and indulges their creative side! The complete creativity pakcage is here -- practically bursting with new tools nad options that help you create wonderful projects!

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