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(More customer reviews)I've used Norton for many, many years and have always sworn by it as the best anti-virus protection available on the market. With the 2003 version, I switched to Norton Internet Security and loved it. It's always worked perfectly, and I've bought a new year of definitions each year. I planned to update my NIS 2003 version again this year when it expired, but about a month before the expiration, I got an offer from Symantec to buy the NIS 2005 Antispam version for a low price. I decided to go ahead and upgrade from 2003 to 2005 at the low price.
Last weekend my subscription to NIS 2003 expired, so instead of re-subscribing, I instead downloaded and installed the NIS 2005 version. That's when the problems started. After downloading and installing, I updated the virus definitions. This went fine, and I thought I was through with it. A while later I went into the NIS program and when I opened it up, only part of the screen appeared--the border, without the middle with all the buttons to click. It did this everytime I opened the program, so I decided to reinstall the program. After restalling and updating the definitions, again I thought I was through.
Little did I know my troubles were just starting. After installing the NIS 2005, I could no longer go onto the internet. My computer also started freezing up. I had to restart it numerous times and as I tried to troubleshoot it. After about an hour, I just said to myself let my computer work long enough before freezing up so I could uninstall NIS 2005. After a while, I was able to do that.
Once I uninstalled NIS 2005, I again assumed I was back to business. I would just look for another anti-virus and firewall program. But no, I could not go on the internet. I checked my wireless connections and found the IP addresses for my network were all screwed up. I worked on it for hours, checking and rechecking my network connections. I reinstalled my wireless card. I tried another wireless card. Nothing worked, after a whole day of working on it. Finally I had to admit that NIS 2005 had completely hosed my computer and my network connection.
So after many wasted hours, and many more curses at Symantec for its product, I had to use Windows XP System Restore to roll my computer back to how it existed prior to the NIS fiasco. I decided to use the free McAfee anti-virus and firewall available to me from AOL. However, McAfee couldn't install because it detected an existing anti-virus program on my computer, even though I had deleted Norton NIS 2005. I had to go to the Symantec website and download 3 different programs, and run them, along with deleting various files and registry entries, in order to finally get rid of all the various pieces of NIS 2005 and my prior NIS 2003.
So after being a good Norton customer for many years, I've now gone to the other side of another good customer who has now been hosed by Norton software that screwed up my computer and internet connection! I hate to say it, but now I'll never be a Norton customer again, and cannot recommend the program to anybody. The risks aren't worth it.
Raleigh1208
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Symantec's Norton Internet Security 2005 AntiSpyware Edition provides essential protection from viruses, hackers, and privacy threats. This easy-to-use, integrated product includes virus protection, spyware removal, a firewall, intrusion prevention, privacy protection, spam detection, and content filtering. This edition includes powerful new Norton Spyware Protection (available for Windows 2000 and Windows XP only), which automatically detects and removes both spyware and adware. Norton Spyware Protection even helps you identify adware that's needed to run programs you want. Norton AntiVirus is the world's most trusted antivirus solution. Its Norton Internet Worm Protection blocks worms from entering your computer through direct Internet connections. And QuickScan allows you to run a fast, efficient virus and spyware check at any time. Norton Personal Firewall keeps personal data in and hackers out. Norton Privacy Control prevents personal information from being sent out without your knowledge. Norton AntiSpam filters out unwanted email. To defend against email fraud, it even finds deceptive Web site addresses within messages. And Norton Parental Control helps you safeguard children from inappropriate content by blocking access to specified Web sites and newsgroups. Defend yourself, your family, and your PC online with the all-in-one protection of Norton Internet Security AntiSpyware Edition.
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