Average Reviews:
(More customer reviews)As there isn't a version 10 on Amazon.com I had to use this area to warn everyone. I turned on the computer this morning and booted up v. 10 as normal to listen to music while I did my thing. I have the deluxe version of 10 that I paid good money for and was astonished to see this morning that it had expired!!! All of the features that you pay good money for - super tagging etc...will no longer work until I pay them more money?!? DO NOT BUY THIS PRODUCT as you won't own the extra features you get over the free version YOU ARE SIMPLY LEASING THEM! Before today I would have given Music Match v. 10 5+ stars as the features are great and the speed is great for use with ripping and relabelling your music collection. As you can see from the other reviews, the On demand junk that they try to get you to pay more money for as well isn't worth anything either. Put simply, DON'T BUY ANYTHING FROM MUSIC MATCH!!
UPDATE: I filed a complaint with the Better Business Bureau about the deluxe verison expiring as well as put in a report to the Bad Business Bureau. I received a response from Yahoo in response to my complaint to the Better Business Bureau a day later with a new registration key and an apology for the misundstanding (which I have to ask...what misunderstanding?) I sent a reply back asking if the key would expire but have heard nothing back yet (3 business days later). I received an e-mail from the Better Business Bureau today asking me if the problem was resolved because of what they sent me (new registration) I responded by telling them no, it's not resolved because I don't know if the key expires or not. I'll update again once I get a response. **Special Note** If you also plan on filing a complaint to the Better Business Bureau be advised that Yahoo now owns MusicMatch so fill it out with Yahoo's corporate address of 701 First Ave, Sunnyvale, CA 94089-1019 with phone number of: 408 349-3300
UPDATE PART 2: I finally received word back from Yahoo customer service that the new key will not expire. While everything seemed to work out for the best I would highly recommend avoiding buying MusicMatch at all costs unless you plan on going through what I did.
Click Here to see more reviews about: MusicMatch Jukebox Deluxe 8
Click here for more information about MusicMatch Jukebox Deluxe 8
0 comments:
Post a Comment