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(More customer reviews)On December the 20th I received the Pyro 5 software from Amazon.com. I already owned Pyro 2004 and I had been working successfully with it digitizing my collection of LPs. Pyro 2004 however was not perfect as it did not recognize my DVD writer. I had contacted Cakewalk about it and all I got was something that sounded more like black magic than technical advice. Anyway I followed their advice, and after that nothing had changed, I had just wasted my time, which seems to be usual with most software. When the new Pyro came out I decided to order it hoping that the problem had been fixed and I could write directly on my CD/DVD recorder.
First after putting the software on my hard drive I found that the software was only good for 30 days if I did not register before. By the way this is on the box at the back on the lower right corner, I thought that this was a disgusting trick and was most annoyed. I thus decided to register the program which I seldom do because to my experience one never can get good help from so-called customer services.
If that was not enough when registering, the serial number stuck on the software was refused and could not even register.
I immediately send an Email to Cakewalk about not being able to register, and complaining about having to register when I had paid for the software. The answer I received completely ignored my not being able to register, but gave a long discourse on the necessity to require registration to protect their software. I sent another Email pointing out that my problem had not been solved. Their answer was that they needed the serial number to do that. The serial number which I had duly attached on my first Email was still attached to the Email string. Useless to say my next Email was not a happy one. I am still waiting for an answer.
If all this was no bad enough, when I started recording some CDs with music to test the program, the first CD went well but the second just crashed after half of it had been written. It just stopped recording, no message, nothing. When I decided to check whether something was wrong with my hardware using Nero5 which usually works without problem, I found out that the program would not start, the same with Easy CD5. Pyro 5 had crashed those two programs. If you are thinking to get this program stay away from it, unless you like to be disappointed. I for one am not likely to go back to Cakewalk.
These software companies protect themselves, but nobody protects the consumers!!!
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Pyro 5 gets the most out of your digital music experience. With this leading recording technology, you've got the best system for the enjoyment of digital music and more.Rip CDs, make MP3s, and create DJ-style megamixes with crossfades, for CDs or your portable player Record audio from any source -Digitize and clean LPs and cassettes, and transform them into CDs or MP3s (also good for Internet broadcast or microphone)Burn and share mix CDs, complete with song, album, and artist namesCreate backup copies of your favorite CDs and data DVDsIncludes NEATO CD-labeling graphics package
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