Microsoft Street & Trips 2008 GPS with Connected Services Review

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(More customer reviews)I've owned several of the earlier versions of S&T including 2007 and have used them extensively on road trips throughout the Western US. While my previous reviews have had issues with S&T I still really like S&T. I just wish that the development team owned cars and tried their product.
Then along comes 2008 with Connected Services. I tried it out in the San Francisco Bay Area and Los Angeles. The traffic information is completely unreliable. I was stuck in stop and go traffic in green zones in S&T. A zone is a traffic direction on each side of a freeway on the map. The red and yellow zones rarely show at all. Instead you have to guess what may be happening when there is a gap in a green zone. Is it supposed to be red, yellow, or no data? So the strategy is to look out the window and figure it out as you drive along. That may sound similar to what you do now without S&T CS.
The incident markers are consistently outdated. Rarely is there any sign that an accident ever occurred there. Don't bother re-routing away from accidents because so far they don't exist and usually traffic is flowing as well as could be expected for the time of day.
The GPS unit is a pain and loses the connection somewhat frequently, like twice in a six hour drive or more. The 2007 model is much more reliable and I've switched back to that unit except when I want to test my humor. Hint: You have to reboot not just the computer to get the 2008 CS GPS unit to work again, but you have to pull the cable from the unit and switch it on and off with a pocket knife point. Try that on an LA freeway late in the afternoon.
I do recommend S&T but pass on Connected Services for at least this version unless you are an early adapter who loves self-abuse with innovations.
- jim

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