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(More customer reviews)I have been using NIS for a few years now. I really liked the 2004 version and have had no major problems with it other than once my computer boots, I always had to go into NIS properties to see if my EMAIL SCANNING said 'ON' or 'ERROR'. Evidently, something on my computer will occassionally cause the email scanning to not load properly, so if it showed 'ERROR' - I would have to reboot and then it would be ok. I should point out that Norton Support Staff told me even though email scanning said 'error', the computer is still protected by the 'auto-protect' feature if it is turned on. Minor inconvenience, but other than that, I was very happy with the program.
The same holds true for the new 2005 - I still have the occassional email scanning 'error', but there are a few new irritating things happening. While the software works fine, it has tremendously SLOWED DOWN the launch of Outlook Express and it even hangs a second or two when I close it. Also, if you open NIS properties screen, when I am finished, I hit the X button to close, but it takes like 2-3 seconds before it will close. Even though these are just a few seconds, it really irritates me because I have a very fast computer.
However, something that really excites me about this new NIS is that the hard drive scan of all files by Norton Anti-Virus seems to take a lot less time than it did with a previous version. Being a stickler for speedy computer processing, this is definitely a plus.
So, overall, this program works OK and keeps me protected, but I still think there are minor issues they need to work on as mentioned and I also think that the average computer user is not given enough information about whether to allow certain things when a firewall warning appears. I know so many people that have blocked innocent programs and found that they are unable to use them or get on the internet. There should be a way for NIS to know what is innocent and what should be blocked... the average computer user doesn't have the time to research what they should block or not - in fact, isn't that the reason we use computers? They are supposed to be able to do the work FOR US!!!!
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