Average Reviews:
(More customer reviews)I've used McAfee for years, and I prefer it over several other products I've used. But you need to understand that, while McAfee is very end-user friendly, MCAFEE DOES NOT STOP EVERYTHING. In fact, as one reviewer said, there ARE indeed better products out there. But I find them difficult to use. I just set up my firewall and system so that nothing gets downloaded without my express okay, and then I save everything and virus scan before opening. Additionally, it's my observation that McAfee is not that great at detecting and removing spyware and adware. Thus, I use two other freeware programs and I scan with all three. Spybot and Adaware both frequently catch things that the other two programs I use do not.
I haven't had to use McAfee customer service except to deal with an auto renewal issue with McAfee last summer, and let me tell you, the fellow who had bad things to say about customer service wasn't kidding about how difficult it is to find assistance and actually get it. Customer service calls are enough to send you postal!
UPDATE 1/12/2010: I just had to call McAfee customer service and this occasion it was easy, pleasant, and my problem was immediately resolved. So perhaps the various negative comments have been heard.
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McAfee Total Protection suite offers you and your family the ultimate PC and online security with accelerated performance. It's now available with revolutionary Active Protection technology, enabling the fastest updates and highest levels of detection against malicious threats. It provides anti-virus, anti-spyware, anti-spam, anti-phishing, and firewall, in addition to parental controls and identity protection. Also included are a powerful website safety advisor and bonus McAfee Anti-Theft File Protection software.
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