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(More customer reviews)As a long time user of NTI Shadow, I am disappointed NTI has chosen to not allocate resources to maintain this product. After several incidents (discussed below), I finally needed to find another solution, requiring time to identify an alternative as well as go through the process of learning and again setting up NAS drives. To date the only similar alternative appears to be Second Copy, which although much faster and normally current, does require establishing a new backup with a different naming convention,
Shadow runs without incident, until I either upgrade a computer or the operating system, and then the problems are major, take forever to be addressed by an update, and I cannot get NTI to provide feedback for extended periods, regardless of my efforts
For example, after installing Win 7 / 64 bit It took me over two months for NTI to acknowledge that NTI's Shadow was crashing Vista, Win 7 and next 64 bit.
1st --- Ninja (included as part of Shadow) crashed Vista and then Win 7 - It took over two months for NTI to acknowledge . or to acknowledge that it was not possible (with NTI upgrades) to stop Ninja from trying to load.
2nd ---- Since NTI only provides upgrades not full programs it took another month for NTI to authorize a recent full upgrade so I did not need to install several prior upgrades (not compatible with the operating system) in sequence.
3rd ---- After getting these issues addressed, NTI has acknowledged there are issues with Shadow not working with Win 7 / 64 bit. Preferring to stay with NTI than implement an alternative, I spent extended periods trying to get NTI to provide an answer if it would address in the near future. NTI chose first not to respond, and later after acknowledging the issue was real, NTI now refuses to answer if or when the issue will be addressed.
At some point, it makes no sense to wait for a non-responsive firm to provide feedback, allowing a user to understand if NTI might share if it intends to support the product. Win 7 and 64 bit have been here for more than a year. I will now move to Second Copy, unless someone is aware of another program (other than RAID) that will keep an exact duplicate backup current with the same directory system, without dozens of versions, and not be intrusive.
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Shadow 4 enables automatic, continuous sharing and backup of photo, music, data, and video files to virtually any attached storage device and computers on your network with a drive letter. After its initial release in August 2005, and receiving PC Magazine Editor's Choice and DingBat Magazine's Best of the Year Award, NewTech Infosystems, Inc., is proud to announce NTI Shadow 4 is now available! What's new & unique: Two Way Sync with multiple drives and multiple computers Ninja public and private partitions on the same USB drive for Windows Continuous data protection and schedule backups Capacity alert so you know when to add more space Version control delivers multiple revisions of your files Drag and Drop plus 1-Click "Quick Restore" Improved user interface for even easier backup and file sharing Graph layout of Source and Destination devices toquickly undestand capacity NTI Shadow 4 continues on the award-winning easy-to-use backup application that automatically protects your photo, music, video, and various data files. It makes data restoring as easy as dragging and dropping files from one place to another. Real-time and continuous data backup plus you can set Shadow 4 to save versions of your files/folders every time they change. You can also specify your backup schedule by the minute, hour, day, week and start time(s) and choose a specific or even a customized file type with Shadow 4 advanced file filtering. Shadow 4 delivers the ability to automatically copy files from multiple PCs to various devices in real time and also preserves the files in their native format - meaning no additional software is necessary to restore files. Shadow 4 works transparently in the background silently keeping your files protected.
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